Digital Product & Service Design Studio

Evolving human and business interaction

We are an independent design studio making digital experiences that deliver lasting value.

Our expertise spans from strategy to execution, to launch and beyond. We combine deep user understanding, a holistic view of the customer experience and exceptional design craft to connect the dots that others miss.

We make things happen.

  • Digital product design

    Delightful, data-driven and intuitive design that inspire your customers.

    • User Experience Design
    • User Interface Design
    • Visual Identity & Digital Brand
    • Design Systems & UI Libraries
    • UX Copywriting & Voice Guidelines
  • Research & insights

    Understanding your customers to make smarter business decisions.

    • Customer Research
    • Usability Testing & Product Validation
    • Market & Competitor Analysis
    • User Behaviour & Analytics
    • UX Audits & Ecosystem Mapping
  • Digital strategy

    Aligning your business goals, customer needs and technical requirements for lasting impact.

    • Customer Journey & JTBD Mapping
    • Business Strategy & OKRs
    • Roadmap development & prioritisation
    • Vision Setting & Validation
    • Service Design
  • Software development

    Delivering robust digital experiences on scalable platforms for growth.

    • Frontend & Backend Development
    • Web Applications
    • iOS & Android
    • Solution Architecture Design
    • Post Release Maintenance & Support
    • AI Opportunity Analysis

“We’ve loved working with Pattrn because of the way they’ve committed to our long term success. The team has been working hand in hand with our own product teams. They’ve worked with our people to further develop our capabilities through in-depth Jobs to Be Done survey, establishing documentation and sharing best practises, and developing tools together. Their impact goes much beyond the project we tasked them with.”

Thibaut Pugin

VP Digital Product, Gousto

“Pattrn continually deliver high quality thinking and design from strategy to execution. They deeply understand our business and customers and can easily break down complex problems. They are a true partner and flexible and collaborative in how they work which is highly valued by our teams.”

Stephanie Fawcett

Global Head of Marketing, AXA IM

"Partnering with Pattrn transformed our customer experience. They deeply understood our vision, goals and customers, redefining our brand as the most delightful in our market. The collaboration was seamless, and the design quality exceptional. They’re not just talented, they’re genuinely smart, kind people who care about your success."

Ben Ford

Founder, Blink

“Pattrn were able to quickly onboard into our product, understand our customer and business requirements and work flexibly to really enhance our customer experience. They deliver systematic, crafted, world-class design and are exactly what we needed in a design partnership.”

Louis Engelbrecht

VP Business Platforms, Informa Markets

Insights

Digital Product Design

Transform experiences using imagination and design process

Chris Lewis

Chris Lewis

Co-Founder & Head of Design

Product Management

Partnering up: How to find the perfect development partner for your business

George Talboys

George Talboys

Senior Consultant - Product & Programme Management

Product Management

How to implement OKRs in larger organisations: A step-by-step guide

Alastair Bowers

Alastair Bowers

Co-Founder & Head of Product & Programme Management