Digital Product Design
Uncover UX problems with a usability audit
Project duration
2–3 weeks
Identify any problem or opportunity areas in your user journeys with our expert analysis and lean user testing.
We analyse and guerrilla test a limited user journey of your choice to uncover usability issues, missed opportunities, and areas where you can create a more seamless and delightful experience.
The report includes a summary of key problem areas and their impact on user perception. We will offer our expert recommendations for the opportunities to create a more intuitive experience.
Who it’s for?
This report is for businesses who want to improve their user experiences and need a some help on knowing where to start. They may not have the internal expertise, capacity or perspective to evaluate their user experiences.
Why do it?
- Identify priority opportunities for improvement in the user experience
- Enhance customer satisfaction
- Boost conversion rates
- Improve brand perception
- Create competitive advantage
- Build customer loyalty
What do you get?
- UX Report: A well-documented user experience usability report
- Annotated board: Annotated screenshots highlighting usability issues
- UX Backlog: Prioritised list of fixes (quick wins vs. strategic changes)
- Debrief call: A debrief session with the client to talk through findings and answer questions